Billing

Billing
Billing
We're thrilled to announce the release of our latest feature that's set to revolutionize the way you bill your clients and manage your finances within...
StoriiCare Payment Processing Refund Policy
At StoriiCare, we are committed to providing transparent and fair policies for all transactions. Our payment processing refund policy covers two speci...
A Guide to Using Services
A Service may be any billable item that is tracked by time increments (e.g. 15-minute units of service, full/half-day attendance, or monthly subscript...
How to create an Invoice
To create an invoice on StoriiCare Billing, select the 'Invoices' tab within the Billing feature. Select the 'Create New Invoice' button at the top of...
Adding a new payer
Adding a new payer on StoriiCare billing is a simple process. Navigate to the Payers tab within StoriiCare billing. Select the 'Create New Payer' butt...
How to Edit an Invoice
Follow these steps to make changes to an unpaid invoice: Locate the invoice you need to make changes to Click on the invoice you want to edit Click th...
How to Void an Invoice
Follow these steps to make an unpaid invoice void: Locate the invoice you need to void Click on the invoice you want to void Click the three dots (......
How to Link a Payer to a Service User
This article will cover: How to create a new Payer How to assign a Payer to a Service User/Participant How to make a Payer default If your Payer doesn...
How to connect Invoices Generated on StoriCare with QuickBooks
Connecting StoriiCare to QuickBooks: A Step-by-Step Guide Integrating StoriiCare with QuickBooks can streamline your invoicing process, making it easi...
How to Void a Payment
To void a payment, follow these steps: From Billing, click on Payments Locate the payment that needs voided and click on the three dots (...) Click ...
Payment Processing Setup (Stripe Setup)
At StoriiCare, we use Stripe to facilitate seamless payment processing for our clients. This guide outlines what you need to know about onboarding w...
How to Reconcile a Payment
From Billing, click on Invoices Locate the paid invoice you want to reconcile and click on it Click the three dots in the right-hand corner of your i...
How to Download an Invoice PDF
From Billing, click on Invoices Click on the invoice you need to export Click the three dots (...) on the right side of your invoice Select Export P...
Billing Plans
IMPORTANT: Please be aware that the Billing Plans feature is currently in Beta and is undergoing rapid iterations. As a result, some of the instructio...
StoriiCare Payments
IMPORTANT: Please be aware that the Billing Plans feature is currently in Beta and is undergoing rapid iterations. As a result, some of the instructio...
How to Add a Payment to an Invoice
Adding a payment to an invoice in StoriiCare is a straightforward process. This support article guides you through each step to ensure a smooth transa...
How to Customize and Send Email Templates
On StoriiCare there is a toolset for personalizing your email templates to send invoices, enhancing the overall communication experience as branded em...
How to Access Bulk Actions for Invoices
How to Access Invoices Bulk Actions on StoriiCare The Bulk Actions feature on StoriiCare enables users to efficiently manage multiple invoices simulta...
How to Add Fixed Fees and Fixed Discounts to Billing Plans
Adding Fixed Fees and Discounts to Billing Plans on StoriiCare Managing billing plans efficiently is crucial for seamless invoice generation. StoriiCa...
How to Connect Invoices Generated on StoriiCare to Xero
Connecting StoriiCare to Xero: A Step-by-Step Guide Integrating StoriiCare with Xero can streamline your invoicing process, ensuring efficient financi...
Exporting to Accounting Software - QuickBooks / Xero / Sage / FreshBooks / FreeAgent
At current, StoriiCare does not directly interface with any accounting systems. However, we do recommend using our exports from our Day Care Register ...
How to Add Saved Payment Methods to a Payer Profile on Billing
Adding saved payment methods to a Payer profile on Billing is simple and can be configured under the Billing feature. Follow the steps below to ensure...
How to Export 837 Files
Introduction The 837 file is an electronic claim format used for submitting healthcare service information to payers for reimbursement. It follows t...