StoriiCare & Availity Partnership

Availity is a StoriiCare clearinghouse partner for clients seeking reimbursement through insurance claims. For faster and more efficient claim submissions, we recommend clients instead use Stedi, to take advantage of our direct StoriiCare integration. See our Stedi guide here.

While StoriiCare pays for your Availity login, it’s important to note that we are not directly integrated with Availity. StoriiCare is not responsible for your submissions or interactions with Availity. Providers can use StoriiCare to calculate rates and amounts owed, which are then submitted through Availity.

1. Flexible Clearinghouse Options: Providers are welcome to use any clearinghouse of their choice - our recommendation is Stedi, but Availity is another valid option.

2. Separate Support and Training: Availity has its own support and training methods. For any issues or questions related to Availity, providers should reach out to Availity’s support team and help center.

3. Comprehensive Claims Management: StoriiCare helps you accurately calculate rates and amounts owed, which are then submitted through Availity. This includes eligibility checks, claims submission, and claims status checks, ensuring a smooth and efficient claims process.

4. Cost Coverage: StoriiCare covers the cost of your Availity login, making it easier for you to manage your claims without additional expenses.

5. Secure and Compliant Process: Both StoriiCare and Availity adhere to high standards of security and compliance, ensuring your data is protected throughout the claims process.

By utilizing StoriiCare alongside Availity, healthcare providers can efficiently manage their revenue cycle, focusing more on delivering quality care to patients and less on administrative tasks.

1. Create your Availity account via Availity's Signup Page. (For Adult Day Centers, choose the 'Caregiver or atypical provider' option). Ensure you have your Business Registration, Address and NPI number available.

2. Invite StoriiCare to manage and pay for your Essentials Plus Account. Navigate to the 'Add User' option under the 'Account' dropdown in the top right of the screen. Enter User ID " StoriiCare " and check the 'This is an existing user ID' box. Ensure that you provide StoriiCare with FULL Availity permissions access.

3. For Availity training, click the 'Help & Training' dropdown in the top right of your Availity login or access their support community.

4. Inform the StoriiCare team that you have invited them to manage your account. (Preferably via support@storii.com or live chat)

View Availity's Payer List to see which payers they connect with in your state. This will help you identify the available options for processing your claims through Availity.

Refer to our Attendance Table Export guide and the 837 Setup instructions to gather the required figures for submission to Availity. This will ensure you have all the necessary data to process your claims efficiently.

Need More Help?
If you need further assistance, you can reach out to our support team by emailing support@storii.com. Our support team is ready to help you with any questions or issues you may have.