Billing

Billing Set Up
Payment Processing Setup (Stripe Setup)
At StoriiCare, we use Stripe to facilitate seamless payment processing for our clients. This guide outlines what you need to know about onboarding w...
How to Customize and Send Email Templates
On StoriiCare there is a toolset for personalizing your email templates to send invoices, enhancing the overall communication experience as branded em...
Billing
We're thrilled to announce the release of our latest feature that's set to revolutionize the way you bill your clients and manage your finances within...
A Guide to Using Services
A Service may be any billable item that is tracked by time increments (e.g. 15-minute units of service, full/half-day attendance, or monthly subscript...
Billing Plans
IMPORTANT: Please be aware that the Billing Plans feature is currently in Beta and is undergoing rapid iterations. As a result, some of the instructio...
How to Add Fixed Fees and Fixed Discounts to Billing Plans
Adding Fixed Fees and Discounts to Billing Plans on StoriiCare Managing billing plans efficiently is crucial for seamless invoice generation. StoriiCa...
Adding a new payer
Adding a new payer on StoriiCare billing is a simple process. Navigate to the Payers tab within StoriiCare billing. Select the 'Create New Payer' butt...
How to Link a Payer to a Service User
This article will cover: How to create a new Payer How to assign a Payer to a Service User/Participant How to make a Payer default If your Payer doesn...
How to create an Invoice
To create an invoice on StoriiCare Billing, select the 'Invoices' tab within the Billing feature. Select the 'Create New Invoice' button at the top of...
How to Set Up Invoice Splitting Between Payers in Services
The Services feature allows invoice charges to be split between specified or default Payers. This is useful when an invoice is shared between two fami...
StoriiCare & Availity Partnership
Availity is StoriiCare’s preferred clearinghouse partner for clients seeking reimbursement through insurance claims. While StoriiCare pays for your A...
Payments
How to View Recent Actions for Payments
StoriiCare allows you to track all activity related to payments, including when payments were created, modified, or deleted, and by whom. This audit t...
StoriiCare Payment Processing Policy
At StoriiCare, our goal is to make every payment smooth and secure for our clients. In this Payment Processing Policy, we’ll walk you through how fees...
How to Add a Payment to an Invoice
Adding a payment to an invoice in StoriiCare is a straightforward process. This support article guides you through each step to ensure a smooth transa...
StoriiCare Payments
IMPORTANT: Please be aware that the Billing Plans feature is currently in Beta and is undergoing rapid iterations. As a result, some of the instructio...
How to Add Saved Payment Methods to a Payer Profile on Billing
Adding saved payment methods to a Payer profile on Billing is simple and can be configured under the Billing feature. Follow the steps below to ensure...
How to Reconcile a Payment
From Billing, click on Invoices Locate the paid invoice you want to reconcile and click on it Click the three dots in the right-hand corner of your i...
How to Void a Payment
To void a payment, follow these steps: From Billing, click on Payments Locate the payment that needs voided and click on the three dots (...) Click ...