Getting Started
Start Here
What Most Providers Set Up First
Every center is different, but most providers get up and running with the same core features. Here's the order most follow, with a link to the guide f...
Welcome to StoriiCare: Start Here
Welcome to StoriiCare! Moving to a new system is a big step, and it's completely normal for things to feel unfamiliar at first. This page points you t...
How to Use StoriiCare's AI Support Agent
StoriiCare's AI Support Agent is trained on our entire library of StoriiCare help articles. Ask it how to do almost anything in StoriiCare and get a...
StoriiCare Glossary of Terms
Welcome to the StoriiCare Glossary , your quick-reference guide to the terms, features, and tools used throughout the StoriiCare platform. This resou...
A Guide to StoriiCare Support
You can navigate to the Support section by clicking on the 'Support' button, which is located at the bottom of the sidebar menu. Once inside, you'l...
A Guide to Using Skye - StoriiCare's AI Agent
Skye is StoriiCare's built-in AI Agent . Ask it a question in plain English and it answers using your organization's StoriiCare data, or explains ho...
Make StoriiCare Your Own
How to Change Colors on StoriiCare
StoriiCare's brand colors are used across the platform by default. However, if you'd like to set your own brand colors in StoriiCare, you can! Go to ...
Adjusting System Languages within StoriiCare
Summary StoriiCare allows you to customise the language settings across the platform to better suit your team and users. StoriiCare is available in...
How to Change the Name Format on StoriiCare
StoriiCare allows you to customize how participant names appear across the platform. This is useful for organizations that prefer alternative naming c...
StoriiCare Marketplace
We’re excited to announce the launch of the StoriiCare Marketplace , now available directly within your StoriiCare account! Accessible from the left-...
How to Change Terminology
Want to change Service User to Resident ? Progress Notes to Clinical Notes ? Care Plans to Support Plans ? Well, now you can! To change the termino...
How to Remove a Feature
Looking to remove unused features from your StoriiCare account? Navigate to Business Settings . Select Features from the left side menu. Simply unt...
Add Your Team & Participants
A Guide to Creating Participant Profiles
Keep in mind that Service User is our default term. The terminology on your account may be Residents, Participants, Clients, People We Support, etc. O...
How to Assign Participants to Staff
Navigate to the Business Settings section. Click Staff Roles from the left side menu. Switch on the toggle that says 'Assign Service Users to Staf...
How to Add New Staff & Participants
First, navigate to the Staff tab in StoriiCare. Then, click on the Add button (located on the right side of the page). Now, fill in the designat...
How to Add a New Profile
StoriiCare allows authorized users to create Participant and Staff profiles directly from the Dashboard. This guide explains how to add each type ...
A Guide to Using Permissions Levels in Business Settings
When adding a staff member to StoriiCare, you will be able to select their Permissions Level from a drop down menu (shown below): To begin with, you...
A Guide to Staff Roles
To make changes to staff roles or permission levels, head to the Business Settings section. Once inside Business Settings , click Staff Roles on ...
Tools You'll Use Everywhere
How to Save Your E-Signature to Your StoriiCare Profile
Adding your e-signature to your StoriiCare profile enables quick and secure digital signing for signing any form, assessment, or other care documentat...
Co-signing (Beta): Request and Track Signatures
Co-signing lets you send a record to one or more people for review and signature, then track every request from a single page. It is currently in Bet...
Upload images to Rich Text Areas
You can now upload an image or embed a video link on any Rich Text area across StoriiCare. Image uploading will work both on desktop/laptop computers ...