A Guide to Using Skye - StoriiCare's AI Agent

Skye is StoriiCare's built-in AI Agent. Ask it a question in plain English and it answers using your organization's StoriiCare data, or explains how to do something in StoriiCare, without you leaving the page you're on.

• Skye is live for all StoriiCare accounts.

• If you can't see the AI Agent (Skye) button on your dashboard, speak to your Customer Success Manager or email team@storii.com.

• Skye respects your existing user permissions. It will only show you information your StoriiCare role already allows you to see.

Click the AI Agent (Skye) button on your dashboard, type your question and press Enter. You can ask follow-up questions in the same conversation.

Skye can currently read: participant information on the Face Sheet / Care Overview / Profile (for example demographics, medical conditions, allergies, referral source and start date). It can also answer how-to questions about StoriiCare features.

Skye cannot read yet: Register (attendance), progress notes, care plans, forms, schedules or billing. Questions about these areas will not return accurate answers yet. Wider data access is on our roadmap.

Skye is read-only. It cannot add, change or delete anything in your StoriiCare account.

Look up a participant

• "What medical conditions are listed for [participant name]?"

• "What allergies does [participant name] have?"

Audit your records

• "Which participants don't have any allergies set on their Face Sheet?"

• "Which participants are missing a date of birth?"

Quick insights

• "What is our most common referral source?"

• "Which participant has been at our center the longest?"

How-to help

• "How do I configure the Register to track volunteer hours?"

• Be specific. Use the participant's full name and say exactly which field you mean (for example "allergies" rather than "health info").

• Ask one thing at a time. Break bigger questions into a few smaller ones.

• Use follow-ups. If an answer isn't quite right, rephrase or ask Skye to narrow it down.

Like all AI tools, Skye can occasionally get things wrong or miss information. Always confirm important details in the participant record before acting on them. Skye is there to help you find information faster. It does not give medical advice and is not a substitute for clinical judgement.

Please tell us. Send the question you asked and the answer Skye gave via Live Chat or team@storii.com. Your feedback directly shapes how Skye improves.

• AI grammar improvement for progress notes

• AI note translation