How to Translate a Community Announcement

StoriiCare’s Community Announcements feature includes an AI Translation tool that allows staff and families to quickly translate notes into different languages. This is especially useful for multilingual teams, diverse participant populations, and family members who speak languages other than English.

This guide explains how to turn on translation and how to translate an individual Community Announcement.

Before translation can be used, the Allow AI Translation toggle must be turned on in Community Announcement Settings.

1. Go to Community Announcements.

2. Click the settings wheel/cog icon (visible only to users with permissions).

3. Locate Allow AI Translation in the settings list.

4. Ensure the toggle is turned ON.

If this setting is off, the translation button will not appear on announcements.

Once AI Translation is enabled:

• A Translate button will appear in the top-right corner of every posted Community Announcement on StoriiCare and within the Storii Family App.

• This button will only appear after the note has been posted—drafts cannot be translated.

1. Click the Translate button.

2. A language dropdown menu will appear.

3. Select the language you want the note translated into.

StoriiCare supports a wide range of commonly spoken languages.

1. After selecting a language, click Translate.

2. The translated version of the Community Announcement will appear on your screen.

This allows staff and approved Connections to understand the note in their preferred language when necessary.

• Translation affects the displayed text only—the original note is not replaced or modified.

• Translation is for convenience and communication support. Always refer to the original note for official documentation.

• Only posted notes (not drafts) can be translated.

• If translation is not appearing, double-check the Community Announcement settings.

Need More Help?

If you need further assistance, you can reach out to our support team by emailing support@storii.com. Our support team is ready to help you with any questions or issues you may have.